Privacy Policy
This policy explains how ASHRAF.SYSTEMS handles the information you share with us.
Information we collect
- What you submit through the site's forms: name, email, phone or WhatsApp number, company and details about your project or consultation.
- Files you choose to attach to a project request.
- The source of your visit (for example an Instagram campaign) when it is part of the link you arrived from.
Visit statistics
We use simple, aggregated statistics to understand which pages are visited. We do not store your IP address and do not use advertising or tracking cookies. If third-party analytics are enabled in the future, this page will say so.
How we use your information
- To reply to your request, arrange consultations and send confirmations and reminders.
- To prepare a proposal or follow up on your project.
- We never sell your data or share it with anyone for marketing purposes.
Service providers
We rely on trusted providers for hosting, database, email delivery and file storage. They process data only as needed to provide their service.
Cookies
The site only uses cookies that are necessary for it to work (such as remembering your language and admin sign-in).
Retention
We keep requests and correspondence for as long as they are needed for the working relationship or legal obligations. You can ask us to delete them at any time.
Your rights
You can ask to access, correct or delete your data by emailing the address shown on the contact page.
Updates
We may update this policy from time to time; the latest version will always be on this page.